Scott Evans Executive Director of Service Excellence Thank you again for your feedback and we hope to see you back at the Peppermill in the near future. Our goal at the Peppermill is to provide outstanding service levels so that all of our guests can have positive experiences during their visit. We have installed new state of the art air handling systems which increase the speed at which our internal air is replenished and this seems to be helping tremendously. In regards to the smoke, we are continually trying to improve the quality of the air on the property so that guests like yourself can truly enjoy every aspect of the Peppermill. I am sorry to hear that your stay did not meet your expectations. The Tuscany Tower is very popular among our guests and we regularly receive wonderful feedback regarding the quality and luxurious feel of the rooms. I am glad that you enjoyed the beautiful view from your room as well as the spacious bathroom. We appreciate all feedback from our guests. Thank you for posting a review of your recent visit to the Peppermill. Hotels near Career College of Northern Nevada.Hotels near Truckee Meadows Community College.Hotels near Milan Cosmetology - Reno, NV.Hotels near International Academy of Style.Hotels near Marinello Schools of Beauty.Hotels near Paul Mitchell The School Reno.Hotels near Cinemark-Century Park Lane 16 Movie Theater.Hotels near Peppermill Resort Spa Casino.
